Returns & Exchanges

At Red Cat Records, we want you to be completely satisfied with your purchase. If your vinyl or merchandise arrives damaged or defective, we offer a 30-day window for returns and exchanges to ensure your collection remains top-quality.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Prepare Your Package

  Carefully pack the item in its original record mailer or similar protective packaging to prevent further damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund or Replacement

  Once our team inspects the returned item, we will process your full refund or ship out a replacement copy immediately.